Contact Fox Technical Department

Fox Thermal Instruments wants to give you the highest quality technical and service assistance.

If you have already purchased a Fox Thermal Flowmeter and need help installing it or have a question about your meter’s function, we make it easy for you to connect with someone.

Whether it’s a question about your meter or you need to resolve an issue, like an unclear alarm code, you have many ways to get in touch with us. There are five ways to get help, and you can choose your preferred form of communication below.

• Enter your service question or check the status of your RMA into our Service Order Status Form.

Available 24 hours a day, 7 days a week.

• If you didn’t find what you need through our Service Order Status Form, send us an e-mail.
• We’ll respond within 24 hours. 

• Call +1 (831) 384-4300 ext112.
• Available Monday through Friday, 7:30am – 4:00pm (PST) for all service-related issues.

• Fax us at +1 (831) 384-4312
  Attn: Technical Service Department

• We want to hear your feedback!

Fill out our Satisfaction Survey here.